Transcript Requests
Official transcripts will be released by Richmont only upon receipt of a request from the student through the Parchment transcript service. Parchment requires that the student create an account and provide consent for the release of the student’s academic information. Requesting an official transcript via the Parchment website is the only method of request.
Richmont will mail official transcripts or send electronic transcripts via a secure portal to the recipient indicated through the website. If mailed, the transcript will be in a sealed envelope with the Registrar’s signature across the back. If the seal is broken, the transcript is no longer official. Transcripts will not be given to a student’s representative unless specifically indicated on the request with a signature of the student.
Regular processing time for transcripts is three to five business days. The cost for transcripts is approximately $12.00 for each electronic transcript requested, and approximately $14.50 for mailed transcripts. These requests will not be processed until payment is received. Should expedited service be required, an additional $10 fee may be assessed, and transcripts will be prepared within 24 hours and sent via USPS. If overnight delivery is required, an additional fee of approximately $40 will be assessed (amount based on current rates). Payment of transcript fee(s) are made by credit card.
Official transcripts may not be issued for the following reasons:
- Financial holds from the Business Office
- No signature on the request
- Insufficient, inaccurate, or illegible identification information
- Insufficient payment, expired or declined credit card, or payment using non-U.S. currency
Students may access unofficial transcripts through the CAMS student portal. Unofficial transcripts are also provided to current students upon request without charge for academic advising and personal use. The unofficial transcript is presented directly to the student on plain white paper and may be duplicated. This transcript may not be suitable to obtain employment, transfer to another education institution, or verify degree.
Should a student’s transcript or academic record be requested from Richmont by a judicial order or lawfully issued subpoena, Richmont is required to issue the transcript after making a reasonable effort to contact the student. However, if the subpoena specifically orders Richmont not to notify the student or if it is a federal grand jury subpoena, the transcript or academic record will be issued without notification to the student.
Important note: Richmont cannot accept responsibility for failed delivery if the address provided is either incomplete or incorrect, nor can Richmont accept responsibility for timely delivery by USPS, FedEx, or any other mail carrier.